Privacy Policy

Information we collect

We may collect personal information including your name, email address, employer or business name, country or jurisdiction information, details of the services you are interested in, and information you provide as part of an enquiry.

We may also collect technical information relating to your use of the website, such as your IP address, browser or device information and cookie or analytics information where applicable.

Please do not submit confidential tax documents, identification documents, financial account information or sensitive personal information through the website contact form unless we specifically ask you to do so.

How we collect your information

We collect personal information directly from you when you complete a form, contact us, book a consultation or otherwise communicate with us.

We may also receive certain technical information automatically through website hosting, security, analytics and cookie technologies.

How we use your information

We may use your personal information to:

• Respond to enquiries and communications;
• Assess whether Bates Baker can assist with your matter;
• Arrange and administer consultations;
• Provide information you have requested;
• Maintain appropriate records of communications;
• Operate, maintain and protect our website and business;
• Comply with applicable legal, professional and regulatory obligations; and  Improve our website and services.

Lawful bases for processing

Depending on the circumstances, we may process your personal information on the basis of our legitimate interests in operating our business and responding to enquiries; taking steps at your request before entering into a contract; complying with legal or regulatory obligations; or your consent where consent is required, such as for certain cookies or marketing communications.

Sharing your information

We may share personal information with service providers that support the operation of our website and business, including website hosting, IT, scheduling, communications and other technology providers.

We may also share information with professional advisers, insurers, regulators, government authorities or law-enforcement bodies where reasonably necessary or required by law.

We do not sell your personal information.

International transfers

Some of the service providers we use may process personal information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that personal information is protected in accordance with applicable UK data protection law.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to and following up on enquiries and satisfying applicable legal, regulatory, professional and record-keeping requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

Your rights

Subject to applicable data protection law, you may have rights in relation to your personal information, including the right to request access to or correction of your information, request deletion or restriction of processing, object tocertain processing, request data portability and withdraw consent where we rely on consent.

To exercise your rights or make a privacy-related enquiry, please contact sally.hawkins@batesbaker.com.

You also havethe right to complain to the UK Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website.

Last updated: September 2026